
Overview
Augeo implemented a captivating loyalty program for our client, driving engagement for over 275,000 customers. The program provided diverse opportunities to earn points—including education, testimonials, referrals and more.
Customers can redeem points for gift cards, merchandise, auctions and sweepstakes. Achieving a 10-month net retention increase, revenue per member growth and expansion into Canadian markets, the program delivered remarkable impact.
Results
- 275K+ engaged customers
- 46% increase in customer lifecycle
- 65% communications open rate
- 12% average monthly log-ins
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