Mike has more than fifteen years of experience within the operations team at Incentive Logic and has become an expert in providing end-to-end incentive rewards fulfillment solutions. His extensive background with incentive solutions has provided him with experience filling roles in customer support, order fulfillment, and merchandising. Mike is responsible for a vast network of vendors and suppliers both domestically and internationally. Mike is a graduate of Christian Brothers University and an avid St. Louis Cardinals fan.
Laura Poulson brings twenty years of experience in management and technical solution implementation. She’s proven to be an integral leader in the inception, construction, and application of custom rewards programs. Laura employs a fresh outlook to each project and ensures that solutions are tailored to fit the specific business goals and the technological capabilities of each client. Laura and her team are responsible for the development, implementation, technical support and ongoing results of all client programs and work closely with each account manager to ensure customer satisfaction and retention. Laura is a graduate of Arizona State University.
Phil Leger joined Augeo with the acquisition of Incentive Logic in 2016, bringing with him over 30 years of project management and employee incentive and recognition experience. Phil was with Incentive Logic since its inception, initially responsible for hiring key positions that established the foundations of the organization. In August 2011, Phil stepped into the role of CEO and has since provided critical leadership backed by his industry expertise and strong client relationships. His unique understanding of the complex interplay of requirements necessary to create sustainable, manageable, and beneficial incentive programs is unmatched. That, in combination with an insurmountable dedication, Phil’s experience is extremely beneficial in his new role with Augeo, continuing to deliver the highest quality products, services, and client-support.
Tom is a senior leader with a highly accomplished record of running major organizations. With a broad range of skills in sales and marketing, he has demonstrated a measurable success throughout his career in building businesses and teams that consistently exceed financial goals. His proven ability to lead and motivate, utilizing strategic skills and innovative processes, has contributed to the growth of numerous Fortune 500 companies. Tom joined Augeo with the acquisition of Performance Plus, where he drove agency strategy, sales, marketing, and product development. This included the development and launch of the innovative and successful employee engagement application, Ideas at Work. Tom has been a contributing editor to a college textbook now in its 5th edition, Sports Marketing: A Strategic Perspective, and a frequent guest lecturer at Georgia Tech, University of Dayton, as well as Northern Kentucky University’s MBA programs. He has been the recipient of numerous industry awards and received his BSS in marketing from Ohio University, Athens.
Dan leads the IT team in Augeo’s Atlanta office and is involved in the day to day operations of Augeo’s incentives division. He strengthens Augeo with nearly 20 years of experience in programming and technology, with half of those years spent specifically in the performance incentives arena. Dan excels in understanding and capturing our clients’ wants and needs. He and his team then apply that information to expertly craft custom, leading technology solutions. Apart from building websites and exceeding client expectations, Dan enjoys spending time with his wife and two children and cooking up a storm on his Big Green Egg.
Jackie has served in leadership positions at rapidly growing companies for over 25 years. She brings a unique mix of financial acumen and creative thinking that has helped propel the growth and profitability of the software, marketing and service companies she had led. Most recently, Jackie served as the CFO & COO of RewardsNOW, Inc. Prior to her position at RewardsNOW, she held similar positions at Vacation Hotdeal Companies, Home Brands, Inc., MicroArts Corporation and Newmarket International. Jackie holds a BS degree in Business Management from the Peter T. Paul College of Business and Economics at the University of New Hampshire. She lives in Portsmouth, NH where she enjoys skiing and sailing with her husband and two sons.
John has over 25 years of development, management and consulting experience and provides results-driven experience to Augeo's strategic and enterprise technology initiatives. John has been involved with numerous startup, early stage and equity-backed technology companies. Throughout his career, he has focused in the areas of technical and business architecture development, technology diligence, technology integration, and software development processes and their application to fulfilling corporate business initiatives. John brings a pragmatic management style coupled with an entrepreneurial approach to working with executive teams and board members. Prior to joining the Augeo team, John has held the CTO position at RewardsNOW, Inc, Clear Blue Security, LLC, Zaio Corporation, Realink Corporation and Sema4, Inc. John is responsible for Augeo's card-linked offers platform and works with his IT counterparts to continuously enhance and evolve Augeo's technology architecture. John holds a BS degree in Computer Science from the University of Massachusetts at Lowell.
Steve has been President and CEO since 2006 of RewardsNOW, Inc, a leader in the financial services loyalty space. With over 30 years in the financial services and EFT industry, Steve has been instrumental in the creation, launch and management of numerous financial products and services in his roles for First Data Merchant Services and MasterCard International, where he was instrumental in managing the launch and growth of the Cirrus ATM and Maestro POS branded networks. Before MasterCard, Steve managed all operational aspects of the Pulse regional payments network ATM and POS network. From an earlier role at Diebold pioneering the first ATM systems, and throughout his broad career across all aspects of the payments industry, Steve has been at the forefront of setting the standard for molding new technology and ideas into widespread availability to consumers and businesses alike. As a result, Steve is asked to be a frequent industry speaker and to advise multiple payments company boards. Steve’s academic background includes Summa Cum Laude at Northern Arizona with a business degree in both marketing and information systems, an MBA in MIS, Magna Cum Laude, from the University of Houston, and a Juris Doctorate from DePaul University. Steve is a member of the Connecticut Bar and spends much of his free time with his family and outdoors.
Brian started in the loyalty and incentive industry in 1993 and has extensive experience developing, implementing, managing and evaluating card loyalty programs. Brian manages the operations of Augeo’s Naperville office and works directly with each Augeo financial institution client during the implementation phase of their debit and/or credit card loyalty programs. He oversees our in-house print production and fulfillment area, as well as the various vendors that support the Naperville office and our financial institution loyalty and membership services business units. In addition to these responsibilities, Brian plays a critical role in program evaluations, diligently reviewing program profitability for our clients and ensuring service levels are maintained. Brian earned a Bachelor in Business Administration (BBA) in Economics with a minor in Banking from Eastern Michigan University.
For most of Mike's professional career, he has been assisting clients in developing innovative "outside the box" solutions. Mike joined Augeo 8 years ago when Augeo acquired BenefitProtect, he was a co-founder. BenfefitProtect was one of the nation’s first health exchange platforms, now AugeoBenefits. Today, he focuses most of his time creating custom solutions for clients across many industries including financial services, employee benefits, and sports marketing bringing new thinking around engagement and gamification methods. When not working, he enjoys traveling and spending time with his wife Jen and their 3 children as well as cheering on his Kentucky Wildcats.
Juli has 9 years of experience in the loyalty and engagement industries and leads a marketing team supporting all corporate and client marketing initiatives. She provides strategic direction and communications for Augeo’s B2B and B2C initiatives, product launches and roadmaps, implementations, public relations and media. She has successfully implemented loyalty and engagement solutions across Augeo for hundreds of clients including website development, marketing collateral and ongoing promotional campaigns. Juli attended St. Ambrose University in Iowa, double majoring with a BA in Marketing and Management, in addition to a minor in Organizational Leadership.
Bill leads the IT team in Augeo’s Naperville office and provides leadership and management expertise in the strategy, definition, and execution of enterprise level technology-heavy projects. Bill and his team support Augeo's financial institution loyalty and membership services business units and underlying systems and processes. His base goals are to develop, implement and support best practice methods for: project management, solutions delivery, software development, application support, security, and compliance. Bill promotes continuous improvement in the technology delivery execution process to raise systems quality and performance and ensure that IT service meets agreed service levels and PCI and SSAE 16 compliant requirements. Additionally, he focuses on recruiting, building and maintaining a high performing IT team along with managing the technology roadmap. Much of Bill's success hinges on facilitating collaboration among the IT and business teams to prioritize projects driving direction and focus.
Tom is a senior technology professional with over 20 years of experience in web-based software development, management, and technical leadership. Before joining Augeo, Tom worked for Internet Broadcasting where he built, launched, and produced websites for local television stations across the US and Canada. Special initiatives included project management leadership for the national nbcolympics.com website for the Olympic summer games in Athens (2004) and winter games in Torino (2006). Tom also served on the computing staff of St. Olaf College in Northfield, Minnesota, where he launched the collegiate website in 1992, one of the first private college websites in the US. Tom is responsible for managing resources and programs for the Augeo employee recognition and rewards platform.
Nathaniel Engelsen is a veteran technology leader, having entered the IT industry in 1997 and spending his early career as a software developer. His development background leaves him uniquely positioned to understand the challenges faced when building and motivating technology teams. He brings experience in building scalable, high performance software in both responsive web and native mobile platforms. Nathaniel runs the technology teams for Augeo’s loyalty and project incubation divisions, responsible for the platforms and processes running the core loyalty business along with custom marketing ventures. Outside of work Nathaniel infrequently practices the Israeli martial art Krav Maga and runs the PC Gaming area at the Penny Arcade Expo. He has a BS in Management Information Systems from Rowan University.
Randall has been involved in the employee recognition and engagement industry for over 15 years. Prior to joining Augeo, he worked at IncentOne in Carlstadt, NJ as Director of Information Management, specializing in working directly with Fortune 50 clients to develop, deploy and maintain customized and integrated recognition solutions that drive business objectives. Prior to IncentOne, Randall was Director of Internet Operations for Faulkner & Gray in New York City, a specialized financial publisher owned by Thomson Financial. Primary responsibilities include working with existing clients to maintain and enhance currently deployed employee engagement solutions and technology, acting as technical subject matter expert during new platform implementations, and providing guidance on product development and sales strategy related to new business opportunities.
Karianne serves as the VP, Business Operations for Augeo. She leads and manages customer service and fulfillment teams across all of Augeo’s many loyalty and recognition programs. Karianne started in 1998 with our sister restaurant company, Embers, and has held numerous positions for both companies in the years following. Karianne attended the University of Wisconsin - Milwaukee majoring in International Business with a minor in Spanish.
Brian joined Augeo in 2008 as part of the PerksCard acquisition. He has 30+ years of experience in sales, marketing and customer service, having worked at 3 of the largest insurance companies in the US. Brian’s primary responsibilities include developing new client relationships with a focus on insurance, benefits and discount programs. In addition, Brian supports more than 50 client partnerships in the association and large employer space. Among them are several alumni associations, including his alma mater UCONN. Brian holds a BS in Marketing from the University of CT.
Brian Conroy has 17 years of experience as a senior sales and marketing executive with a successful career of consultative sales, product/service marketing, channel marketing and client relationship management. Brian leads a team of client relationship managers that work directly with Augeo's financial institution clients to provide strategic client direction and dynamic program strategies. Brian is part of the product development team and plays a critical role in developing and managing loyalty, retention and acquisition initiatives for current and potential clients. Brian earned his Bachelor of Arts from the Benedictine University with a degree in Finance and Economics with a minor in Business Leadership and Management.
David Carlson has worked with hundreds of clients in the development and implementation of consumer discount and protection programs since 1989. Over the years, these programs have enabled our clients to differentiate themselves from their competitors while adding new revenue streams. The programs have been marketed through direct mail, statement inserts, inbound up-sells, internet, TV and radio by hundreds of organizations, including, call centers, catalog, insurance, magazine, infomercial, financial services, membership organizations, TPA’s and marketing companies. David’s team generates exceptional value to their clients by helping them attain their goals while enabling their customers, policy holders, members and/or employees to save time and money by utilizing the consumer discount and protection programs.
Over the last 25+ years Bob has worked with over 1,000 major corporations, hospitals, universities and alumni associations developing, managing and maintaining their employee benefits platforms. In addition, Bob has trained hundreds of sales professionals and has spoken to groups nationwide about sales, marketing and employee benefits. Since joining the Augeo family in 2008, Bob and his team have developed a best in class platform, utilized by some of the most recognizable companies in the world. Bob earned his BA from SUNY Geneseo where he majored in Political Science with a minor in English. He has been married to Susan for 28 years and has 2 children and is an avid skier and golfer.
Danny joined Augeo in 2005 from an eight year career as a co-owner of Arkay Construction Company where the company performed commercial general contracting services, including self-performance of masonry, concrete and carpentry services. During his time at Arkay, the company grew from about $8 million to well over $20 million per year in total revenue. Danny's responsibilities include negotiating and drafting agreements for Augeo's clients and organizations, including many Fortune 100 companies. Danny also manages Augeo’s legal matters, HR team, business and health insurance programs and facility operations across all Augeo offices throughout the country. Danny enjoys snowboarding, playing hockey, going to movies and hanging with his wife and three kids.
Jennifer began with Augeo’s sister company, Embers, 18 years ago, and has been with Augeo ever since its inception in 1998. Throughout her years with both companies, Jennifer has worked in all areas of accounting, human resources and finance. Currently, Jennifer leads Augeo’s finance team, as well as manages the company’s financials and cash flows. Jennifer is an active member of the Institute of Management Accountants. She holds a BS in Accounting from Augsburg College, and is a Certified Managerial Accountant.
Tim joined Augeo in 2008 when Augeo acquired BenefitProtect, he was one of the founders. His role at Augeo has expanded to oversee the insurance and discount network operations team based in Phoenix, Arizona. Having 25+ years of experience in sales and marketing, Tim has spent the last 15 years concentrating in the healthcare and insurance marketplace. Tim graduated from James Madison University in 1988 with a BS in Marketing. The insurance discount network team consistently secures launches and manages the optimal benefits for many of our largest clients and their members or employees.
Boris is a senior technology professional with over 17 years of experience in application development, technical leadership, project management, and systems implementations. Prior to joining Augeo, Boris worked for UnitedHealth Group in the OptumHealth Care Solutions business unit where he was Director of Business Reporting. There he ran an international team of resources charged with building a new clinical data mart for UnitedHealth Group. Boris is responsible for Augeo’s IT Development, IT Infrastructure, BI and PMO teams. His teams are responsible for building and maintaining the platforms that run each Augeo program. His teams work closely with our business unit leaders and client relationship managers, to ensure that our platforms meet our client needs, and deliver best in class solutions. Boris earned his BS in Mechanical Engineering from Washington University in St. Louis.
Erik, based in Chicago, joined the Augeo team in 2005 and leads the Augeo operations and client management functions. Erik and his team have successfully created and launched numerous customer loyalty and employee incentive programs for leading organizations with a specialty in overall program design, development and ongoing execution. Erik oversees the client management team, Augeo production team, member services call center and client field team to drive our clients’ goals and objectives. Each of these functions are closely tied together to deliver for our clients and, most importantly, to ensure that our clients’ customers and constituents are engaged. Our group ensures that our clients’ most valuable asset, their customers, members and employees, remain loyal and engaged.
Amy has been part of the Augeo team since 2001. With over 20 years in both B2B and B2C product and service marketing, she brings broad experience and creativity to Augeo’s clients, communications, products and programs. Focusing on innovative and market specific engagement platforms, much of Amy’s time at Augeo is spent with the development team designing, building and implementing new, and often data intensive, engagement and loyalty platforms for Augeo and our clients. Amy holds a BS in Business from the University of Wisconsin – Madison and an MBA from the Carlson School of Management at the University of Minnesota.
Rita joins Augeo with 25 years of experience in direct marketing, working with top tier US and international brands in the development, marketing, and execution of loyalty solutions. Rita served as Senior Vice President at Vertrue, a premier marketer of membership programs. During her 20 year tenure at Vertrue, she managed key operating divisions including Client Management, Product Marketing, Business Development, and Marketing. As Chief Development Officer, Rita has broad and comprehensive knowledge of matters relating to Augeo’s business with a focus on identifying new business prospects, driving organizational growth, developing marketing strategy, and securing requirements for product development and execution. Rita manages and works closely with cross-functional teams to execute new client loyalty solutions, membership programs, incentive platforms and corporate progression initiatives. Rita received both a BBA in Management and MBA in Marketing from Pace University. She is based out of Augeo’s Manhattan office.
Kenneth Greer is a change agent, trend visionary, technology geek and creative spark. He’s known as the “go to guy” for big ideas. Ken’s one-of-a-kind combination of creative and strategic marketing skills has been the driving force behind the transformation of both consumer and business-to-business enterprises. Ken holds a Master’s Degree from Stanford University and is nationally recognized for innovative thinking and a unique ability to create compelling brand value. In addition to his duties as Chief Marketing Officer, Kenneth Greer is the President of Augeo+Greer, a Brand Strategy and Communications Design Agency.
Juan joined Augeo in June 2006 as an investor and officer in the company. He supports and leads Augeo’s development team in identifying and developing new client and strategic relationships, as well as in other administrative functions. He also serves as a Senior Adviser to Valor Equity Partners, a private equity firm based in Chicago, and is on the Board of Directors of Uretek, a specialty Fabrics Company headquartered in New Haven, Connecticut.
David is the founder and CEO of Augeo, and Co-Chairs the company with Juan. He leads Augeo’s new ideas origination efforts and drives the parallel strategic and technological innovations. In his role, David is active in all aspects of the firm’s activities. He is a graduate of the University of Minnesota’s Carlson School of Management, and Stanford University’s School of Law. He began his career at the law firm of Winthrop & Weinstine, PA. David is very active in philanthropic activities and serves as a voluntary member on a number of boards. He also actively participates in early stage commercial efforts, from time to time serving on their boards or supporting these ventures through Augeo.
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