Overview
Streamlining our client’s established dining reservation process through a dedicated phone line and customer service center, Augeo provided a seamless experience for customers to make reservations and address concerns.
Acting as culinary concierges, customer service reps facilitated bookings and managed payments, ensuring a hassle-free customer journey that exceeded expectations—delivering an exceptional customer service experience to remember.
Results
- 1.5K annual program inquiries
- 200%+ increased redemption rate
Keep learning. Keep learning.
Keep learning. Keep learning.
